Certificate III in Business
(Customer Engagement)
Nationally recognised qualification · Brisbane, QLD
Next intake: July 2026 · Also available as an intensive pathway (27 weeks)
About this course
Qualification overview
This qualification reflects the role of individuals across a variety of Business Services job roles. You will develop skills in routine procedural, administrative, and operational tasks using technology and business skills — with the discretion and judgement needed to provide technical advice and support to a team.
Successful completion opens pathways into Certificate IV in Business or Customer Engagement, and other Certificate III, IV and Diploma qualifications.
Course details
Study details & entry requirements
- IELTS 5.0 or High Intermediate English level
- Successful completion of Year 10 or equivalent
- Minimum 18 years of age
What you'll study
Units of competency
Intensive pathway
Complete the same nationally recognised qualification in less time. Ideal if you already have relevant work experience or hold English proficiency at Upper-Intermediate level (IELTS 5.5+).
Entry requirements: IELTS 5.5 / Upper-Intermediate English · Year 10 or equivalent · Minimum 18 years of age
CRICOS Provider No. 03530B · CRICOS Course Code: 103328H
Australian Language School Pty · 116 Adelaide Street, Brisbane QLD
