Payment of the fees constitutes acceptance of these terms where a signed copy is not returned. By signing this Written Agreement, the student acknowledges and accepts the fees listed above and the refund conditions contained within this agreement.
This section applies to fees charged separately from tuition fees, including but not limited to:
- Reassessment fees
- Additional assessment sessions
- Replacement documents
- Course upgrade or transfer fee differences
- Additional learning resources
- Recognition of Prior Learning (RPL) fees
- Administrative services
- Any other ancillary fee or service purchased separately from a course enrolment
Payment & Refund Rule
All ancillary fees and additional service fees must be paid in full before the service is provided.
Unless required by law, ancillary fees and additional service fees are non-refundable once purchased.
Transfers
Where an additional service has been booked but not yet provided, ALS College may, at its sole discretion, approve a transfer of the fee to an alternative booking, service or date. Approval of a transfer does not create any entitlement to a refund.
No Refund Will Be Payable Where
- The student changes their mind
- The student fails to attend a booked appointment, assessment or service
- The student cancels after the service has been booked or arranged
- The student is unsuccessful in any assessment, reassessment or review process
- The student withdraws from a course after purchasing the additional service
- The student has provided incorrect information when making the booking
Approved Refunds
Any approved refund will be paid to the person who originally paid the fee and may be reduced by any administrative, banking or third-party costs incurred by ALS College.
